Cobalt Agent
Delete your account
The Free plan creates no account, so there is nothing to delete. This page is for the Pro and Max plans.
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How to ask
Write to jean@cobalt-watch.com from the address of your account, with “Delete my account” as the subject.
In the app, “Erase the token” removes your access key from the phone and switches off the two online services.
What is deleted
We revoke your token, the access key specific to your device. The gateway keeps neither the audio nor the text of your notes, so there is nothing of that kind to erase on our side. Content missing
What is kept, and for how long
Our call counters (time, type of call, duration, with no content at all) erase themselves after 7 days. Scaleway, which hosts the gateway, keeps technical information about each call for 70 days, including the IP address of your phone, never the content. Content missing
What stays on your phone
Your notes are on your phone, not on our side. Deleting your account doesn’t touch them. To remove them, delete them in the app or uninstall it.